I recently discovered that Ko Awatea LEARN, the eLearning platform developed by Ko Awatea for Counties Manukau Health (CM Health) recently achieved another milestone – 1200 sessions in the system in one day. With partnerships spanning eight DHBs, this phenomenal number is only matched by the training hours associated with it – at an average of 20 minutes per session. That’s equal to 400 hours of training a day! What we have is a healthcare eLearning community that is developing, growing and thriving.
Today I’m joined by Jason Ranston, from Ko Awatea’s Digital Services, who leads the team behind Ko Awatea LEARN. Jason has been with CM Health for six years and during that time has seen the use of learning technology rapidly develop in CM Health and DHBs across the country. Jason talks to us about Ko Awatea LEARN, and how it went from a single DHB system to include eight DHBs, in less than two years.
Ko Awatea LEARN was born out of our work in the original eLearning system, called eCampus. In applying quality improvement methodology to eCampus, (we used driver diagrams and PDSA cycles to better understand what was happening), we found some shortcomings in how we were delivering our eLearning. For example, our system didn’t allow PHO’s and other partners of CM Health to access its learning. This ‘closed’ model provided a limited reach, so along with questions about usability and design, this was something that had to change.
We wanted LEARN to be open, and able to meet the needs of a population, wider than just Middlemore Hospital. This includes people from other DHBs, who didn’t have the resources or experience in the eLearning space. By working together, we were able to provide access and open up the community.
Making LEARN less restricted, meant we could implement an open innovation funnel, where we leveraged the system to create communities and partnerships that worked together to create value. This value can be seen by the ability to share courses, with up to 300 now in the system. We are also taking a big picture view and are currently looking at connecting skills, across the DHBs to spread capability.
In our partnerships with the DHBs (Waitemata, Hawkes Bay, Hutt Valley, MidCentral, Northland, Wairarapa and Whanganui), we have been able to learn from each other and speed up the process of how to develop and deliver better eLearning content. We are working together, with a paradigm and practice of collaboration that supersedes the traditional silos. This means we improve faster, developing skill sets collectively, up and down the country.
Financial benefits aside (LEARN is not for profit). LEARN has always been about a community of learning that is in action at all levels of interaction – from subject matter experts, developers, and administrators, to the learners that have embraced the system to help create new records month after month. Our goal is the same as clinicians, as we strive to create the best health outcomes for our patients. Through the development of this nationwide eLearning community, we’d like to think that we are helping to do this. We’ve seen great work come out of the platform, and we hope to continue this well into the future as we look to open up even further and spread the knowledge we have collectively gained.
The take home message is that it’s not all about the technology – it’s more about the community that it creates. I’d like to take this opportunity to thank all of the DHBs who have helped to create this vibrant eLearning community. You are stars!
If you would like to know more about Ko Awatea LEARN and how you can get access, contact the team at Ko Awatea Digital Services via email: eLearning@middlemore.co.nz
Jason and Geraint