From many perspectives, an Asia Pacific forum on quality improvement in healthcare looked like something that ‘couldn’t be done’. But doing the impossible is a challenge we rise to in New Zealand, and 900 people from 16 countries agreed as they gathered at APAC to help change the face of healthcare for the better.
It was an amazing three days as people from across the sector met healthcare leaders from around the world, listened to inspiring speakers, participated in workshops, and enjoyed true kiwiana entertainment, food, and hospitality.
As I listened to the wonderful conversations going on around me, I felt incredibly proud to be a part of such an inspiring and motivating event and incredibly privileged to be working with such an amazing group of people.
I have to admit I’m still coming down from the buzz of last week and as I reflect on the Forum I have a mix of emotions.
Firstly, there is a pride in our team for their incredible commitment and hard work in making the Forum a huge success. There is an incredible amount of work involved in running a Forum and I am so proud of how the whole team came together.
I also have an immense appreciation for the energy and enthusiasm shown by Counties Manukau staff for the projects and programmes they have been working on. These people have achieved such a lot and deserved their time in the spotlight.
If you weren’t able to attend APAC, or missed some of the sessions, check out the videos, presentations, conversations and more on www.koawatea.co.nz. To date (28 September) we have had more than 3,000 hits on the website and a total of more than 2,000 downloads of the knowledge sharing ‘slidecasts’ (Click here to download). This just shows the huge appetite for the topics covered in the Forum. It also belies a sense of excitement as we explore and discuss all the things we can do. With your help we will keep this energy and momentum going.
During the Forum Maureen Bisagnano, President of the IHI, challenged us to come up with five improvement ideas or projects we could implement in our work place, and I’m pleased to see that many people are taking up the challenge.
I’ve also made a list and over the next few months will be working on the following key projects.
1. Identify and build our leadership capacity through a Leadership Academy. The Academy will provide our people with the skills, knowledge, support and resources they need to lead sustainable and effective healthcare improvement.
2. Set up an Innovation Academy where we can formalise, understand and strengthen our innovation work so that great ideas can be captured.
3. Build space for people to think. We have some of the best thinkers in the world, but we don’t give them the time or the space to think. What we need is a ‘think tank’.
4. Use measurement and data to keep track of how well we are doing. This will keep us on the path to becoming the best healthcare system in Australasia.
5. Make APAC a regular event so we can experience the joy, energy and sharing of knowledge every year.
Although I’m excited about the future there’s also a slight anxiety about how we harness all of the wonderful enthusiasm, energy, ideas and positivity and do justice to the great people who work here.
There is also a sense of great optimism, and that’s mainly due to the incredible bunch of people here at Counties Manukau. We have fantastic partnerships through our friends at the IHI, Sir Muir Gray and Public Health Wales, our education partners and others and because of this amazing collaboration anything is possible – we can definitely make this work.
If you have any feedback about APAC or would like to share your five quality improvement ideas or projects you are working on please get in touch – we would love to hear from you.