The Rugby World Cup has started! A great party was had on the Auckland waterfront and at Mt Eden Park, the fireworks burned up in a shower of sparks. Now, for 20 teams from around the world, the hard work has started.
In both rugby and healthcare there is a constant need to learn, relearn and where possible modify tactics. In healthcare we can create opportunities for experienced colleagues to meet and learn together, sometimes with an experienced “coach”. One such opportunity is the Executive Quality Academy (EQA), bringing together senior leaders from across different healthcare settings.
An Executive Quality Academy was held in July this year, supporting colleagues with acknowledging and adapting to a changing environment to change results.
Unlike the RWC, this event didn’t have big-ticket sponsors and fireworks (although we are grateful to the Health Quality and Safety Commission for its sponsorship of some places). Like rugby, however, it’s all about leadership and adapting, which is a challenge our health leaders are meeting.
For Vince Barrie, CEO of Canterbury’s Pegasus Health, the EQA has been a catalyst for change.
“I have taken it to the board, and now I’m working on each of the seven leverage points in our regular board workshops, taking them through what each leverage point means for us.”
This work is forming the framework for the Pegasus Health strategy for the future.
“We’re really excited about the opportunity this is creating,” he says.
As for the course, it was quite different, being part of a conversation and learning from others’ experience rather than receiving information, and that is what made the difference and provided the value for Vince.
Other participants commented that the EQA course reinforced that raising the standard of care isn’t rocket science but does nee d structure, process and outcomes and has to be driven.
“Great coaching questions to help challenge and further develop our thinking. Fabulous programme, presenters, Ko Awatea staff and great coffee. “
Ko Awatea’s running these courses because doing the same thing over and over won’t bring about different results.
So what is next? In October, we’re running two more courses in a partnership between Ko Awatea and the Institute for Healthcare Improvement (IHI) The Breakthrough Series College, is all about accelerating improvement through working collaboratively. It starts off with a three-day session, including intensive workshops led by Dr Robert C Lloyd who is Executive Director Performance Improvement for IHI, and Marie W. Schall, who is IHI’s Senior Director leading innovation and improvement projects.
Then there’s the Improvement Science Professional Development Programme, which Dr Lloyd is also leading, along with Joan M Grebe, who is IHI’s Improvement Advisor. This is a six-month programme starting with an intensive three-day face-to-face meeting where participants will become better equipped to refine and execute their improvement projects.
These courses are about changing what we do so that we can do it better. Sounds simple, but like those rugby players, it’s really about hard work, adaptability and flexibility, with some flair and innovative thinking. That’s how to put points on the board and deliver results for the fans (in our case, our communities).