On Friday 24 August 2012 Don Berwick spoke on Radio New Zealand’s Nine to Noon program about healthcare improvement, including his work with Ko Awatea and his role helping to design Obamacare. During the interview he explains why ‘more isn’t always better in healthcare’, why ‘supply drives demand’, why ‘the best hospital bed is an empty one’, and why avoiding waste is so crucial to getting the best out of healthcare budgets. He also explains why quality improvements lead to reduced costs and better outcomes.
Listen to the interview:
Click here to go to the Radio New Zealand web site where you can download a recording of the full 30-minute interview.
Don Berwick is a keynote speaker at the IHI/Ko Awatea APAC Forum on Quality Improvement in Healthcare.
Dr Donald M. Berwick, MD, MPP, FRCP, is the former President and CEO of the Institute for Healthcare Improvement, an organization that he co-founded and led for over 20 years. In July 2010, President Obama appointed Dr. Berwick to the position of Administrator of the Centers for Medicare & Medicaid Services, a position he held until December 2011.