Documented WSLHD facility BCP plans were found not to provide the required level of detail to support patient safety at Unit/Service level during an eMR2 disruption. The Auburn Hospital, eMR2 BCP, adapted a risk assessment framework similar to those used in external small business BCPs to understand the impact of any disruption to IT clinical applications. The adaptation of checklists provided a robust standardised frame work for managing tasks during critical outages regardless of the role or category of a staff member. This made a complex process and high risk process simpler for end users.
Western Sydney Local Health District