Improving experience every day, everywhere, for everyone
It is by understanding the experience of our patients, whānau and staff and by working together that we will truly achieve excellence.
With 2017 now underway, we would like to begin to showcase the amazing work that teams across our health system have been achieving to improve experiences. If you and your team have been engaging with patients, whānau and staff to improve experiences for all, we would to like to hear about it so we can help you to celebrate and share your successes and learnings widely.
Of equal importance, if you or your team would like support or guidance:
- Around engaging with consumers and whānau
- Understanding how to achieve co-design
- About promoting your project, programme or concept
Renee Greaves, Patient and Whānau Care Advisor, CM Health/Ko Awatea
Lynne Maher, Director for Innovation, Ko Awatea