The second learning session for Year three of Safety in Practice was held at Ko Awatea in late March.
Around 120 GPs, practice nurses, practice managers and support staff from 42 practices across Counties Manukau Health, and Auckland and Waitemata DHBs, as well as facilitators from six PHOs attended.
During the evening, practices discussed their experiences with the Trigger Tool and Safety Climate Survey – two devices available to help practices improve their safety standards – and shared their learnings during the practice presentations and bundle breakout sessions.
Clinical Lead of Safety in Practice, Dr Vikas Sethi, says the new “café style” approach to the sessions was well received.
The practices were inspired by hearing from one practice who has worked hard on their patient experience journey in their cervical smear bundle, and once again enjoyed the opportunity to hear from the Health and Disability Commissioner, Anthony Hill, who brought relevant case studies to share and allowed time for Q&A.
Mr Hill addressed a range of topics in the field of patient safety, such as dealing with vague instructions like “GP to follow up” when test results have been emailed from secondary care, and the prescribing of nebulisers and steroids in primary practice.
Participant feedback reported the event interesting and informative, encouraging, worthwhile, good learning and relevant. The final learning session for the current Safety in Practice cohort is to be held on 13 June