The Ko Awatea built Improving Together site is now live, giving staff involved in education, social services and health services across New Zealand a world class, consistent approach to quality improvement.
Improving Together is a collaborative national approach to supporting staff in the social sector to look at how they can improve what they do. This often involves small changes to how things are done. Once an action is taken, results are measured to ensure that there is a better outcome.
The site is a collaboration between Ko Awatea, the Ministry of Social Development, the Ministry of Education, the Ministry of Health, and the Health Quality & Safety Commission, and focuses on empowering staff to confidently answer the following questions:
- What are we trying to accomplish?
- How will we know that a change is an improvement?
- What changes can we make that will result in improvement?
These Improving Together website, case studies, videos and eLearning resources have been designed by Ko Awatea with social sector staff in mind. Improving Together looks at setting aims; understanding the system; identifying changes, testing those changes and spreading improvements.
We at Ko Awatea know that social sector staff work extremely hard and care deeply about their service users, Improving Together is about helping them change the system to enable them to deliver even better services. A better New Zealand delivered by you.
Improving Together includes tools and modules which provide an online introduction to quality improvement based on the Model for Improvement methodology. These tools are based on simple processes and techniques that can be learnt to improve the levels of service and care that people receive, while reducing workplace stress.
It will also create better working environments, making life at work easier and more satisfying by helping staff to find simple solutions to work problems they face every day.
Being part of Improving Together means being a part of a national approach to making social services in New Zealand even better.