An article discussing the creation of Counties Manukau Health’s System Level Measures has been published.
The article; Developing and Implementing a Framework for System Level Measure’s: lessons from New Zealand, was jointly written by Ko Awatea and University of Dunedin staff and published in the Asia Pacific Journal of Health Management.
It describes the process by which Counties Manukau Health (CM Health) developed the System Level Measures (SLMs), a series of measures which test the performance of a DHB for quality of care, access, efficiency and health equity.
Factors that were found to enable the development of SLMs were; communication; data; leadership; stakeholder engagement; having a project team; and ownership of the process.
Factors that were found to be challenges to the development of SLMs were; difficulty reaching a consensus; perfectionism versus pragmatism; duplication; workload and achieving buy-in .
The paper highlights the importance of the coming together of the technical element behind the design of SLMs and the leadership component required for their implementation.
SLMs will be developed by all of New Zealand’s 20 DHBs, the article states.
Authors are; Fiona Doolan-Noble, Dunedin School of Medicine at the University of Otago, Mataroria Lyndon, Ko Awatea clinical fellow, Andrew Hill, Ko Awatea Clinical Lead Research & Evaluation, Jonathon Gray, Ko Awatea director, and Robin Gauld, director of preventative and social medicine, University of Otago.