Ko Awatea had the pleasure of hosting Martin Marshall, from UCL a Professor of Healthcare Improvement and lead for Improvement Science London.
Martin started off his day at Ko Awatea with a tour of the Centre before giving a lunchtime Brown Bag session for staff on “What is Improvement Science?”
Martin joined UCL in January 2012 as Professor of Healthcare Improvement and lead for Improvement Science London, a new initiative to promote the science of improvement across the three London Academic Health Science Centres UCL, Kings College and Imperial College. He is also a Commissioner for the Care Quality Commission, the quality regulator for health and social care in the UK.
He has worked as general practitioner for over 20 years, currently in an inner city practice in South London, is a fellow of the Royal College of General Practitioners and chairs the College’s Ethics Committee. He is also a fellow of the Royal College of Physicians and the
Faculty of Public Health Medicine and was awarded a CBE in the Queen’s Birthday Honours list in 2005 for Services to Health Care.
Martin’s main interest is developing the science of improvement, a practical science which aims to address the gap between what the evidence suggests should happen and what actually happens in clinical and managerial practice. Martin has a particular interest in how information is used to support improvement, the public disclosure of data and organisational culture.
Martin’s Brown Bag session was very stimulating covering Improvement Science – Building the evidence base for improvement. He described it as the academic science and services finding a common ground, finding a way for the research of the academics to work well with the practitioners. Martin discussed some innovative work he is currently working on in London with Saatchi & Saatchi an advertising company looking at changing people’s behaviours. Martin said “Trying to change individual’s behaviour is a very complex activity.” During Martin’s Brown Bag session he spoke about key ideas, research and models that deal with improvement science.
Martin finished off discussing research models; he said it’s about bringing research and practice together so you can’t notice the difference. He covered four research models that all aim to generate generalizable or transferable knowledge. Build knowledge through a close partnership between services and academia. And take place in or close to the front line of the service and are focused on learning and on making a timely difference to the quality of patient care.