Hilton Hotel, Room: State Room
‘Leaders have a disproportionately large effect on the cultures of organisations and systems. By their behaviours, leaders create the conditions that either hinder or aid innovation’. (Maher, Plsek, Boyle, Mugglestone 2009). Yet it is innovation that is essential if we want to deliver the safest, most effective care that provides an exceptional experience for those who receive and deliver health services.
The literature indicates that leaders, at any level, can effectively support innovation by paying attention to seven key factors, such as risk taking, resources and relationships. These factors apply both within health and other industry settings, and examples will be drawn from organizations such as Google, Disney and Gortex.
Albert Einstein said ‘In the middle of difficulty lies opportunity’. This is an opportunity to learn about how you can personally help innovation flourish.
What you will take away:
• Key factors that can influence the culture for innovation in organisations
• You can take action to enhance innovation in your organization
• We can learn from both industry and health service settings