The third year of Safety in Practice (SiP) launched on Thursday 21 July, with much enthusiasm, at a learning session for the 26 new general practices (GPs) who have come on board (making a total of 40 practices across the Auckland region for the coming year).
The evening began with a mihi whakatau (welcome) and led into a warm greeting from Dr Vikas Sethi, the programme’s clinical lead, who introduced those involved in the running of SiP.
The first section of the evening covered why safety is so important in general practices and the impact this can have on patient experience. The model of improvement was then presented with discussion taking place on how this works through measurement and why accurately recording data is so imperative.
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After a light dinner break, the audience returned refreshed to enjoy a talk from guest speaker Bob Henderson, an Air New Zealand pilot and instructor. His talk centred on the topic of critical conversations to have during a crisis and he says “its imperative when faced with a crisis situation that we be a N.U.T.A: Notice, Understand and Think Ahead.”
Attention then returned to the model of improvement, with Ko Awatea’s Ian Hutchby taking a deep dive into the role of Plan-Do-Study-Act (PDSA) cycles in embedding learnings into general practices ‘business as usual’.
To conclude the evening Dr Sethi took GPs through what they needed to do next (for example organising practice visits and completing audits), before a karakia (prayer) brought this invaluable learning session to a close.
Clincal lead, Dr Vikas Sethi, could not have been happier with how the evening went. “Everyone who attended was highly engaged and excited to get started,” he says. “They now understand why this work is important and just how much of an impact they can have on their patient’s experience and wellbeing.”
General practices will meet again in November to share their progress, learnings and ideas, though this time with special guest Dr Neil Houston (clinical director of the Scottish patient safety programme).