Pictured (L to R): Rosemary Dillon – Project Officer, Patient & Staff Experience, Agency for Clinical Innovation. Barbara Broome, CMH Consumer Council and Ministry of Health Long-Term Care Panel member.
The APAC Forum Experience: Barbara Broome, CMH Consumer Council and Ministry of Health Long-Term Care Panel member
As a member of both Counties Manukau Health PWCC Consumer Council and the Ministry of Health’s Long-Term Condition Panels, APAC Forum 2015 was an inspirational conference for me.
My role is to contribute a ‘consumer perspective’ to whatever project or assignment I am appointed. I saw [APAC Forum 2015] as a challenge for me to develop the best ways possible to bring both my own and my networks personal experiences to discussions and to the decision makers. I also want to improve my ability at giving constructive feedback on how decisions will add to the consumers’ experiences of their health journey.
If I was to prioritise my “inspirations”, the first would have to be my great appreciation and admiration of all staff involved with Ko Awatea and Counties Manukau Health, for organising such a successful conference. It was from Ko Awatea that the springs of inspiration bubbled forth and emphasised to me how much more we could achieve when we shared knowledge and worked together.
During the conference, I saw just how much has been accomplished to improve the health and wellbeing of populations because those involved were prepared to do far more than they thought possible.
I am determined to continue with taking opportunities to improve my own presentations. I had the opportunity to see world class presenters all with their own unique ways of telling their stories. They captured my head and my heart. They set my mind buzzing as I learnt from them and started thinking of better ways to fulfil my own role as a consumer voice.
Alongside the opportunity for me to become more educated and informed, it has also been my great pleasure to talk with others attending APAC about their roles in the health system as well as sharing my experiences of being a consumer panel member. Some people have asked me to keep in touch with them, and I am sure that in the days ahead there will be times when we will continue to learn from one another.
Again my grateful thanks to the Health Quality & Safety Commission for their sponsorship of my ticket, which made it possible for me to attend APAC Forum 2015.
Find out more about the Counties Manukau Health Patient and Whaanau Centred Care Consumer Council here – http://www.countiesmanukau.health.nz/about-us/performance-and-planning/achieving-balance/patient-and-whaanau-centred-care/consumer-page/
By Barbara Broome