APAC 2015 brought many visitors to our shores, with many making a special trip to Ko Awatea and CM Health, to learn about the improvement work we are doing and discuss opportunities to collaborate.
One special group of visitors came all the way from Western New South Wales [NSW], Australia. This Local Health District covers around 250,000 square kilometres (cities, regional and remote communities), with a population of around 270,775
Like many organisations around the world, Western NSW is facing similar health challenges, i.e., growing demand for services, low socio-economic populations and poor health outcomes for its vulnerable communities. Even more challenging is Western NSW vast geography, with 37 hospitals and 60 health centres, spread across a diverse landscape.
“That’s one of the reasons we came to Ko Awatea and the APAC [Forum], to find out how others are tackling the challenges of diverse populations and how we can use technology to help connect and support people from across the region,” says Scott McLachlan, CEO Western NSW Local Health District
“Programmes like Ko Awatea’s 20,000 Days have shown us what can be achieved when you work collaboratively and use a model of improvement. Due to our geography, we want to replicate this in a ‘virtual sense’ and connect people even when they are 600 kilometres apart.”
“We need to bring people together and build an improvement culture where staff are supported to make improvements across our local health district,” says Di Wykes, Director Clinical Governance, Western NSW Local Health Board.
“Attending a forum like APAC is a rare opportunity, particularly if you work in rural health to access so many people in one location. It’s a melting pot of good ideas.”